Cape Town, South Africa

Heartfelt Caring Agency

Compassionate, professional and reliable private home care for elderly clients, people recovering after hospitalisation and families needing ongoing support. Serving Cape Town, with a focus on Table View, the West Coast and Milnerton.

Owned by Agnes Mouers, Nicolette Mouers & Cassidy Botha. Personalised care, delivered with heart.

A caregiver sitting with an older client in a sunlit Cape Town living room

Screened and reviewed

Every caregiver application is reviewed by the agency before any placement is confirmed.

Care with dignity

We follow the routines, preferences and pace of the person being cared for.

Families and organisations

Support for private homes, retirement villages and healthcare organisations.

Honest and clear

We are transparent about what we can arrange, and about the scope of our care.

Our services

Care that adapts to the person, not the other way around.

Who we provide care to

Heartfelt provides care and caregiver services to:

  • Private homes
  • Families
  • Retirement villages
  • Hospitals and healthcare facilities
  • Other organisations requiring caregiving support
A family talking with a caregiver in a warm home setting

Cape Town & surrounds

Areas We Serve

We provide care in Table View, West Beach, Milnerton, Blouberg, Big Bay, Sunningdale, Parklands and Melkbosstrand. We also welcome private home-care enquiries from Constantia, Bishopscourt, Camps Bay and the wider Atlantic Seaboard. Care arrangements are confirmed according to your needs and caregiver availability.

Table View & West Coast

  • Table View
  • West Beach
  • Bloubergstrand
  • Blouberg
  • Big Bay
  • Sunningdale
  • Parklands
  • Parklands North
  • Sunset Beach
  • Flamingo Vlei
  • Melkbosstrand
  • Van Riebeeckstrand
  • Blouberg Rise
  • Bloubergrant
  • Waves Edge

Milnerton & Surrounds

  • Milnerton
  • Milnerton Ridge
  • Royal Ascot
  • Century City
  • Woodbridge Island
  • Lagoon Beach
  • Bothasig
  • Edgemead
  • Plattekloof
  • Panorama

Atlantic Seaboard

  • Camps Bay
  • Clifton
  • Bantry Bay
  • Fresnaye
  • Sea Point
  • Green Point
  • Mouille Point
  • Llandudno
  • Hout Bay

Southern Suburbs

  • Constantia
  • Constantia Upper
  • Bishopscourt
  • Newlands
  • Claremont
  • Claremont Upper
  • Kenilworth Upper
  • Rondebosch
  • Tokai
  • Bergvliet

City Bowl

  • Gardens
  • Oranjezicht
  • Tamboerskloof
  • Vredehoek
  • De Waterkant

Northern Suburbs & Future Expansion

  • Durbanville
  • Welgemoed
  • Pinelands
  • Brackenfell
  • Somerset West
  • Stellenbosch

Our business contact details

Business telephone
068 734 1951
WhatsApp
068 734 1951
Business email
Company email coming soon
Service areas
Cape Town and surrounds
Business hours
Monday to Sunday, 24/7

How it works

01

Tell us what you need

Share your situation through our enquiry form, WhatsApp or a phone call.

02

We discuss the details

We talk through routines, hours, location, preferences and any specific requirements.

03

We identify caregivers

We match your requirements against available caregivers in our reviewed network.

04

Care begins and continues

The agency confirms the placement and stays available for changes and substitutes.

Let's talk about the care you need

Tell us about your situation and we will come back to you honestly about what we can arrange, when, and how it would work.

Send us an enquiry

Tell us a little about the care you need and we will be in touch.

Please do not use this form for medical emergencies. In an emergency, contact your local emergency services.

Please note: Heartfelt Caring Agency provides non-clinical caregiving and companion-care services. We do not provide registered nursing, medical treatment or emergency medical care.
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