Privacy Policy

Information we collect

We collect the information you submit through our enquiry and caregiver application forms, including your name, contact details, location, the details of your enquiry or application, and any supporting documents you choose to upload.

How we use it

• To respond to your enquiry and arrange caregiving services.
• To review caregiver applications and supporting documents.
• To keep records of our communication with you.

Storage and security

Information is stored in a secure database. Uploaded documents are kept in private storage and are accessible only to authorised agency staff.

Sharing

We do not sell your information. We share it only where necessary to arrange care, or where required by law.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details on our contact page.