Medical Aid
Medical Aid and caregiving — what you should know.
Families often ask whether a Medical Scheme will contribute towards caregiving. The honest answer is that it depends entirely on the scheme, the plan and the nature of the care.
General guidance only
Home and Hearts Caring Agency is not a Medical Scheme, a broker or a financial adviser. The information on this page is general and does not constitute advice about your benefits.
What usually matters
- The rules, plan type and available benefits of your specific Medical Scheme.
- Whether the care requested is clinical or non-clinical in nature.
- Whether any pre-authorisation or referral process applies.
- The documentation your scheme requires in order to consider a claim.
Our position
We provide non-clinical caregiving and companion-care services. We cannot guarantee that a Medical Scheme will cover, approve or reimburse any portion of the cost, and approvals are always at the discretion of your scheme.
Please confirm benefits, approvals and reimbursement directly with your Medical Scheme. We are happy to discuss your requirements and provide clear information about the caregiving services being arranged.